Privacy Policy

Livelyyou Hub (“we”, “us”, “our”) operates a health and wellness platform that helps you discover health experts and clubs in Bangkok. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

We are committed to complying with Thailand’s Personal Data Protection Act (PDPA) and applicable data protection laws. By using our platform, you acknowledge that you have read and understood this policy.

We collect minimal data necessary to operate our platform. Currently, we collect:

Language preference: We store your chosen language (Thai or English) in a cookie and in your browser’s local storage so we can display the site in your preferred language on future visits.

Technical data: When you visit our site, our servers may automatically log standard technical information such as your IP address, browser type, device type, and pages visited. This helps us maintain security and improve our services.

We do not currently require you to create an account to browse our platform. If you contact health experts or clubs listed on our site directly (e.g., via their contact channels), any data you share with them is governed by their own privacy practices.

We use the data we collect to: operate and improve our platform, remember your language preference, analyze usage patterns to improve user experience, and maintain the security of our services.

We do not use your data for marketing, advertising, or selling to third parties.

We may share your data with: service providers who help us operate our platform (e.g., hosting, database services) under strict confidentiality obligations; and authorities when required by law or to protect our rights and safety.

We use Google Fonts to display typography on our site. Google may receive your IP address when fonts are loaded, in accordance with Google’s privacy policy. We do not sell or rent your personal data to any third party.

We use cookies and similar technologies to remember your language preference and improve your experience. For details on the cookies we use, please see our Cookie Policy.

Under Thailand’s PDPA, you have the right to: access your personal data; request correction of inaccurate data; request deletion of your data where applicable; restrict or object to certain processing; and request data portability where technically feasible.

To exercise these rights, please contact us at privacy@livelyyouhub.com. We will respond within 30 days of receiving your request.

We retain your data only for as long as necessary to fulfill the purposes described in this policy. Language preference data is stored for the duration of the cookie or local storage settings (up to one year). Technical logs may be retained for a limited period for security and troubleshooting purposes.

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), access controls, and secure hosting. We do not collect sensitive health data directly from end users through our public platform.

Our platform is not directed at children under 10. Under the PDPA, we require parental consent before collecting personal data from children under 10. If you believe we have inadvertently collected data from a child under 10, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Your continued use of our platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@livelyyouhub.com. We are committed to addressing your concerns promptly.